User Testing Course

01:22

Course intro

What will you find in this course?
06:52

Understanding the concept of testing

What is user testing?
11:05

Why is user testing important?

How it can increase the quality of design
10:45

Elements of a test

What are the components of every test?
15:03

Who to test with?

Finding & selecting people for your test
07:35

How many testers do I need?

Don't worry about big numbers
08:08

Types of tests

How to choose the right type of test?
05:18

In-person vs remote

Key differences in test outcomes
15:04

Moderated usability tests

Aiming for richer data
08:33

Unmoderated usability tests

When you don't have much time
06:43

Card sorting

Testing to help you organise
07:17

Tree testing

Will they find their way?
05:49

Focus groups

Are they useful in UX?
09:36

Split testing

Aiding simple design decisions
20:31

Feedback surveys

Gathering structured feedback
19:09

Scenarios and tasks

Preparing a viable setting for the test
09:52

Interacting with participants

How to ensure a test goes smoothly?
10:04

Active listening

The art of listening
04:35

Research triangulation

The power of combination
10:11

Analysing the data

Making sense of the mess
10:13

Creating a summary report

Making your reports usable
00:44

Summary

Summing up

Being a UX designer does not mean you should be able to design any feature or interface perfectly. We are all biased with our own perspectives and experiences, and that's why it's so crucial to validate our design decisions in more objectives ways. This course will introduce the concept of testing with real users through a number of methods, to ensure business risk is minimised and designs are properly evaluated. We will cover a range of topics:

What user testing is and why it is a crucial element of a design process
What are the most common elements of user tests
Introduction of various research methods, with the most attention dedicated to usability testing
Planning testing sessions and conducting them to extract maximum insight
Analysing and reporting the findings

Michal Mazur - "UX Design is my true passion and I am very fortunate to have found it so early in life. I enjoy working about projects case by case, investigating and then searching for solutions. Through my skills in user research, UX architecture and designing highly usable interfaces, I have helped many companies build real business value through good design. ‘Empathy’ and ‘user-centered design’ are the terms that make me tick above anything else! I also love sharing my knowledge with the industry through giving conference talks, conducting training sessions, creating online courses and mentoring."

Find me on Twitter and Medium: @mazi_mazur

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Why don’t you subscribe and get full access throughout the site?

This course will be a great starting point for learning about user experience and user research. If you've never run any user testing studies, you will have a chance to learn the theoretical basics, but also get practical insight from the author. User testing, especially usability testing is something that anybody in a modern product team would benefit from taking part of, so even if you are just learning what user-centered design is about, this will be a great resource to get started.

The core of user testing

Learn what are the core components and principles of user testing - from administration and designing test through conducting the tests. You will be able to understand what are the shared elements and useful documents for any type of tests in the product design process.

The most popular methods

Get into the details of usability testing, card sorting, tree testing, split testing and feedback surveys to understand the strengths, weaknesses and elements of each of those methods. Explore the pros and cons of running remote, in-person, moderated and unmoderated studies.

Maximising the value of research

To make sure you get the most out of your tests, learn about effectively communicating with the participants and leveraging the approach of active listening. Learn how to triangulate your research, analyse qualitative data and prepare reports which will be digestible to your stakeholders and focused on the priorities.

Gain access to all courses from $12/mo